Chicago Harley-Davidson, Chicagoland Harley-Davidson,Dealer - City Limits Harley-Davidson in Palatine, Illinois offers New & Used Harley-Davidson Motorcycles, Genuine Rentals, Rider's Edge Learn-to-Ride Classes, Ganuine Parts & Accessories, MotorClothes Apparel, Gifts & Collectibles, & Much More!

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Testimonials

Here's what some of our customers are saying about their experience with our dealership.

We would love to hear from you too. To add a testimonial of your own, please complete our Customer Survey.

"Hello, my name is Nick and I just bought a Street Glide from your dealer and I have to say that after almost 3 months of ownership, I am still impressed with your dealership. My salesman, John, was never pushy and always helpful and will to talk. When we made the deal, I have to say, I was impressed with the whole experience. I have bought a Harley from another local dealership and the buying experience was nothing like what I had when I bought from City Limits. The ringing of the bell, the entire staff clapping on a Wednesday night an hour before closing, meeting everyone and getting a tour of the dealer......it all made for the PERFECT buying experience. What has impressed me even more then the actual purchase is the treatment after the sale. I'm blown away that everyone remembers my name....and even my wife's name. I enjoy going to the dealership...even if its because I want to look around. Everyone is friendly and eager to help.....I mean everyone. The girls in apparel are easy to work with and know their department and where everything is. The parts guys are honest and always willing to talk through things and help me find out what is best for what I'm looking for. I'm sure I'll be impressed when it comes to customizing my new bike when I use your service department in the next couple of weeks. I've talked with your service advisers and I'm set on my customization path. I'd just like to say thank you for having an outstanding dealership that really knows how to take care of the customer. Your dealership should be the blueprint that every Harley dealership should follow. "

By: Nick ,XX

"My wife and I want to thank everyone at Windy City Harley Davidson for the professionalism and courtesy that we recently experienced while purchasing my first Harley Davidson. Chris, Michael, Tony, Munch, Don and everyone else that worked with us treated us like royalty. This scooter has been a dream of mine since I was a child. I would recommend Windy City Harley Davidson to anyone who is looking for a Harley. I can hardly wait for Spring to come so I can start riding. "

By: Dan & Annette Palatine,IL

"greatest buch of people that work at this dealership. they go out of their wasy to help you out. they take good care of you before and after the sale!"

By: kay hoffman estates,IL

"We are so happy we bought from CLHD and not any other dealership :)"

By: Anonymous ,XX

"Great people to deal with. Everyone was friendly and real. They had no typical salesman attitude about trying to sell anything. They will work with you until you are satisfied. Over all I couldn't be happier with everything there. "

By: Marco Elgin,IL

" Great experience, no arrogant attitudes or high pressure sales. Chris in sales worked hard to find the right bike in my price range. Patrick in finance made it affordable,and after the sale,took the time to call the previous owner to get some missing accessories for me. Thanks You"

By: Jim Plainfield,IL

"ALL sales and finance personnel are OUTSTANDING!!!! It was pleasure to purchase my new cycle from City Limits HD !!!!"

By: Wayne Chicago,IL

"All sales staff and management are outstanding!!! "

By: Anonymous Chicago,IL

"nice courteous people as soon as you walk in the door!"

By: Anonymous ashland,OH

"I had tried to go to other dealerships in hope to trade in my Sportster for a larger bike. I tried about 4 dealerships within my general area of Lockport and they said they could not cover the loan I had. I received an email from City Limits and checked out the website for their prices. Not a day later Chris from sales contacted me about a motorcycle I was interested in at which point I informed him of my financial situtation and he told me he could work with it. Then - in slight disbelief of what Chris had said since i talked to enough dealerships prior - I did take a trip to Palatine to see Chris and see what he had to say. Chris worked very hard to find me something in my range of price and sure enough he did. Plus, Chris went to every length to help my every need about the bike now, and in the years to come. City Limits as a WHOLE was a great experience from Sales to shopping for Clothes, even Munch for Parts and Accessories. (my girlfriend really thought he was a good guy)! City Limits has won my business hands down. They treated me like family and did everything they could to fit me into the right Harley-Davidson and make it work in my price range! I recommend them to anybody who is a first time rider to expert - no matter skill level they are great! "

By: Patrick Lockport,IL

"To the Harley family at City Limits, we are very greatful for going above and beyond their limits to make our dreams of owning our first bikes come true. We appreciate the entire staff and from now until our last days they will be our only dealer ship we will go to. Thanks Chris, Tony, and staff. Thank you for making our dreams come true. "Live to Ride, Ride to Live. See you in May, from the brothers Nick and Lonnie in Des Plaines"

By: NIck AND Lonnie Des plaines,IL

"All the people at City Limits Harley-Davidson are great. They help with anything; Parts, Service, MotorClothes, Financing and much more! "

By: Chuck Rolling Meadows,IL

"Best experience I've ever had with a dealer service dept. "

By: chris ,IL

"I had done the research and knew what I wanted and what I was willing to pay. When I saw they had the scoot I wanted in the ball park I was looking to pay I came in to check it out. John met me at the door and within minutes I was tooling around Palitine for a test ride. Bike rode as promised and I came in and told Tony what I had budgeted and that I needed to get to an appointment, if he could make my number for 60 months and 0 down I'd be in to sign and ride. Tony was great, no non-sense, straight forward and no games, he didn't try to keep me there or twist my arm he said he could make it work and that he'd call me when he did. 10 minutes down the street Tony called to tell me he made it work and whenever I could come in the bike was mine. On Saturday I was in ringing the bell and hitting the road on my new Road King Classic right after John took me around and introduced me to my new family (the City Limits staff). I visited several dealers in the process of finding my ride but none of them had the complete package that the City Limits team offered. When I am ready to trade in or buy a second ride it will be at City Limits and I am sending anyone who wants a bike there to see John. "

By: Chris Chicago,IL

"Great sales team, treated me with respect, not like other dealers I visited in the past. No attitude what so ever from sales. Everyone in this place was great, and friendly to deal with. Everyone was eager to say a "hello" , and make your visit as easy going, and smooth as possible. Anxious to help and willing to answer all questions. This makes you feel very welcome here. "

By: Anonymous Arlington Heights,IL

"I had nothing but a great experience here. Lauren and Tony were awesome to work with. Both were very knowledgeable about my new bike and my old ones. The last dealership I purchased from falls way short from the customer service you'll receive here. I am also impressed with Rocky and Jim in the service department. They installed the exhaust on my new bike and did the 1000k service on my wife's bike. Everything was perfect and done on time. I would be happy to refer anyone here and be confident that they would be well taken care of "

By: robert Elgin,IL

"I was disappointed when Suburban sold I was a long time customer. But on your behalf I will say you kept key employees that made the previous dealership what it was and what this dealership has become. I am an extreme skeptic on most things but still to this day this is the only place I will allow to touch my bike. Thanks for keeping the right people, Dan"

By: Dan Johnsburg,IL

"I would be remiss if I did not take a few minutes to say how great the team is at City Limits. Their level of customer services is bar none the BEST I have ever experienced. We are so confident in this dealership that we have purchased 3 bikes this past year alone! The sales team is ready and willing to work with you to ensure you have the right bike/fit. I'm a relatively small/petite person who wanted to upgrade from a Sportster to a Street Glide. They helped me determine what needed to be done so I could reach the ground and feel comfortable. And because I'm concerned about the size of the bike and my ability to get it back up if it should drop, I also purchased a jack. Again the team was great in allowing me to bring my jack into the store and try it out on a used bike. I now know I can handle it and I didn't have to set down my brand new Street Glide. Thanks to everyone at City Limits for making us a part of a family and for taking the time to work with us every step of the way! Rose G"

By: Rose Algonquin,IL

"This is the 3rd Harley I've purchased, all from a different dealership. I used to get service done at one dealership, buy my bikes through another, and parts from a third. Those days are all over. City Limits Harley is now my one stop shop for everything Harley. Go there and give them a chance to earn your business and I think you'll agree with me. City Limits Harley is the only Harley stop you will ever need (or in my case use again) in the Chicagoland area. "

By: Frank Lakemoor,IL

"Its always great to do business with you guys,always the best price!"

By: JOE BARRINGTON,IL

"thank you for all your informative information on my bike and maintenance help"

By: ken streamwood,IL

"I bought a new 1200 custom from this dealership. Everyone was very nice and very helpful and made my first motorcycle purchase very easy. I originally had a small problem with the dealership due to a simple mistake, but they went out of their way to fix the problem. This dealership really does care about its customers and wants to make sure your purchase is a good one. Go to this dealership if you want to buy a bike. "

By: Mike Arlington Heights,IL

"I visited City Limits a couple of times and thenduring a party I visited again with my son's father-in-law and mother-in-law. I was introduced to someone in sales and expressed an interest in an 883 Low. They took one look at me and said that it was probably the wrong size for me. I tried sitting on it anyway, and he was right! He had me try an 883 Custom and I found that it was a perfect fit. With absolutely no pressure and only friendly and knowledgeable help, by the end of the day, I was the proud owner of a new 2009, XL883 Custom. I couldn't be happier with the bike AND the staff at City Limits, thanks again."

By: John G Elk Grove Vlg,IL

"This is the first Harley that I have ever purchased. My salesman made it the best buying experience I have ever had. I always have help to get the Parts I need, and the girls in MotorClothes Are always there to assist me with gear. Hand's down, City limits is the best dealership I have ever been too. City Limits will have this customer and the rest of my family's business for life!"

By: Brian Round Lake,IL

"Thanks to the staff at City Limits for calling me on a regular basis to touch bases with me on my dream of a new Harley Davidson. This helped me decide which dealer to purchase my new bike from. There was never any pressure from anyone at the dealership, only knowledge and helpfulness. I love my new bike it rides like a dream."

By: David Prairie View,IL

"Thanks for the awesome experience! I have not received my official survey yet but I'm waiting to mark it up all 10's! "

By: Felix Park Ridge,IL

" I JUST WANTED TO DROP A NOTE. I HAVE BEEN THINKING OF BUYING A HARLEY FOR THE PAST 25 YEARS. I TOOK THE SAFETY CLASS AT ANOTHER DEALER.THEN I BOUGHT A 2003 BUELL BLAST FROM THEM TO MAKE SURE THAT I REALLY WOULD LIKE TO RIDE ON THE STREET. ANY HOW I WENT BACK TO THEM 6 DIFFERENT TIMES WITH A BLANK CHECK FOR A DOWN PAYMENT.I WAS NOT GIVEN THE TIME OF DAY. I GUESS THAT THEY WERE NOT INTERESTED IN SELLING ME A BIKE ON THOSE DAYS. SO I WENT TO ANOTHER HARLEY DEALER 14 MILES NORTH OF THE HOUSE. SAME THING. I WAS SO FRUSTRATED THAT I WAS ACTUALLY THINKING OF PICKING UP A HONDA (DID I SAY A BAD THING?). ANY HOW I WAS OUT FOR A SUNDAY DRIVE IN MY TRUCK AND I REMEMBERED THAT THERE WAS A HARLEY DEALER JUST 3 MILES FROM MY HOUSE. I DECIDED TO STOP IN IF THEY WERE OPEN SINCE IT WAS A SUNDAY. NOT 2 MINUTES AFTER I WALKED IN I WAS INTRODUCED TO SOMEONE IN SALES. TO MAKE A LONG STORY SHORT I BOUGHT MY BIKE THAT DAY AND FINISHED THE PAPER WORK ON TUESDAY. I HAVE NOTHING BUT POSITIVE THINGS TO SAY ABOUT THIS DEALER AND THE PEOPLE THAT WORK THERE. ONCE AGAIN THANKS VERY MUCH TO ALL THAT WORK AT THE STORE. "

By: MIKE BUFFALO GROVE,IL

"Your Service was great, explanation of work was great!"

By: Anonymous mundelein,IL

"It was a first time HARLEY purchase for me. And all the boy's at City Limits H-D made me feel right at home. It was a good feeling becoming part of the City Limits Family. Thanks Guy's. P.S I love my New Street Glide!!!"

By: mike Streamwood,IL

"At first; the change from Suburban to City Limits Harley-Davidson wasn't what I wanted to see. I liked the small size of Suburban as it gave me the warm fuzzys. The bright lights of City Limits was a bit much. I have now grown to like it and cannot wait for the new building to be built. The service is second to none. Your service/counter people are the most helpful I have ever come across. Keep up the good work. I'll see you there."

By: Ken Wheeling,IL

"Great new look and services upgrade that makes this a top of the line dealer. Great clothes selection and attention to detail on all service. Good job."

By: Ron Hawthorn Woods,IL

"When I bought my bike City Limits H-D was still known as Suburban. I have had a great experience with the dealership from day one. since then I have been in for 1k & 5k services, both times the friendly attitude, skill, and attention to detail have left me with a smile on my face. The team at City Limits are total "Rock Stars"! Keep up the great work!!!"

By: Alex Chicago,IL